Responsible Gaming

Our Commitment to Responsible Gaming

At Hoosier Park, we recognize our responsibility to ensure that casino gaming serves as an entertainment alternative for responsible adults. We take a highly proactive approach to the identification and prevention of problem and underage gambling, and give special attention to all associated programs.

We will develop extensive internal policies and programs dealing with problem and underage gambling, and will actively enforce these programs to raise employee awareness regularly with events such as seminars for supervisors conducted by nationally recognized experts in this field. Responsible gaming awareness information will be included in our employee handbook and will be a key component in the orientation program required of each new employee.

Hoosier Park will also develop a Responsible Gaming Committee, which will include representation from each operating department. This committee will be organized to develop, implement and monitor responsible gaming programs for our facility. The Responsible Gaming Committee will conduct monthly meetings to review and assess our policies and their effectiveness. We will work with experts in the field of addiction, including representatives of local assistance programs to periodically provide information and conduct discussions during the meetings.

As required by Indiana rules, we will display the Indiana Division of Mental Health’s toll-free number at our casino entrances and display posters promoting responsible gaming throughout the casino and other public areas of our facility. Beyond those requirements, we will develop printed materials that will provide information for those seeking assistance. These brochures will be available at many locations on our property and may be obtained from employees in the casino. We will voluntarily include the Indiana Division of Mental Health toll-free number and other telephone help lines in many advertising and marketing materials.

We will develop and implement a self-exclusion program designed for individuals who feel that they may have a gambling disorder. Under the direction of the Responsible Gaming Committee, this program will enable customers to sign a statement banning them from the casino area of our facility and, subsequently, any attempts made by these individuals to enter may result in their arrest for trespassing. We will also follow the statewide voluntary self-exclusion program as administered by the Indiana Gaming Commission.

We will become active members of the Indiana Council on Problem Gambling. This council has programs in place for referral of patrons and employees who request assistance. Additionally, we will develop relationships with local agencies offering programs designed to treat gambling disorders.

If you or someone you know has a gambling problem,
assistance and information is available through:

Indiana Council on Problem Gambling
(800) 9-WITH-IT

National Council on Compulsive Gambling
(800) 522-4700